Job Details

Customer Service Dispatch November 22, 2024

14337751

Located in Port Coquitlam, BC

Pay: $22/hour

Job Full Description

We are currently recruiting for a Customer Service & Sales Support Representative role in an HVAC/Mechanical company in Port Coquitlam. This is a full-time & permanent role.

The candidate considered, must have excellent communication skills: written & verbal as you will be communicating with both clients, customers & internal employees.

Requirements:

  • 3+ years of administrative assistant & customer service experience
  • Must have excellent communication skills: written & verbal
  • Ability to prioritize tasks & meet deadlines in a fast-paced environment
  • Friendly, calm & open demeanor to assist customers
  • Capable of working through high-volume periods 

Duties:

  • Outbound calling to customers: inclusive of cold-calling as required
  • Booking incoming jobs for technicians
  • Correspond with customers & internal technicians ensuring their needs are met
  • Prepare & assist in sending personalized thank-you cards to clients
  • Provide support & assistance to technicians on jobsites
  • Maintain composure & handle time sensitive matters with the utmost professionalism
  • Work closely with a diverse team & client base

What's In It For You:

  • Full-Time, Contract role (3 months probation) with a high chance of becoming a permanent employee thereafter
  • Live Local, Work Local!
  • Monday to Friday
  • 8:30am - 5:00pm
  • $22 an hour

Please email me your resume to be considered. Please note that only shortlisted candidates will be contacted within 2 business days. All candidates will be reference & background checked if further considered.

Coquitlam, BC
1500
103-2973 Glen Drive
Coquitlam, BC V3B 2P7

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