14362489
Located in Port Coquitlam, BC
Pay: $49K-$60K
Job Full Description
We are currently recruiting for a Service Coordinator for a mechanical contractor in Port Coquitlam! The successful candidate would be an enthusiastic individual that would join their team for this Full-Time & Permanent role.
Requirements:
- 5+ years of service coordinating/project coordinating experience is required
- At least 2 years of dispatching experience: scheduling technicians
- A background within the HVAC/Mechanical industry
- Fluency using MS Excel is required
- Strong attention to detail & accuracy
- Reflect longevity within previous employments
- Proven time management and judgment skills in prioritizing and adapting to changing priorities – sometimes under pressure; an alert self-starter with attention to detail.
- Ability to prioritize tasks & meet deadlines in a fast-paced environment
- References & BG check will be conducted upon further consideration of a candidate
- Excellent communication skills: written & verbal
Duties
- Schedule and oversee Field Service Technicians to meet service commitments.
- Update and verify client account data in customized software.
- Anticipate inventory needs, coordinate pre-field requests, and assist with preparing service quotes.
- Distribute and monitor work orders; develop schedules based on priorities, skills, and deadlines.
- Provide assistance to field personnel and handle customer service requests with a focus on quality and responsiveness.
- Collect and verify technician timecards and work order notes.
- Address escalations and recommend solutions to ensure customer satisfaction.
- Revise scheduling and dispatch processes to optimize efficiency and responsiveness.
- Assist with reception, data entry, sales support, permits, and material orders.
What's In It For You:
- Full-Time, Permanent role
- Live local, work local!
- Benefits after successful completion of the probationary period
- Business casual attire
- Monday to Friday, Day Shift
- $49K - 60K salary, depending on experience
Please email me your resume to jobs.coquitlambc@expresspros.com to be considered - Please ensure you indicate which job you are applying to. Please note that only shortlisted candidates will be contacted within 2 business days.
Coquitlam, BC
1500
103-2973 Glen Drive
Coquitlam, BC V3B 2P7
Apply Now Email Us