S742
Located in Coquitlam, BC
Pay: $24 - $31 an hour
Job Full Description
We are currently recruiting for a HVAC Service Coordinator role. This is a full-time & permanent role in Coquitlam bordering Port Coquitlam.
The candidate considered, must have experience within the Mechanical and/or HVAC industry. This role reports directly to the Chief Operating Officer and has a strong focus in ensuring all technicians are assigned with full hours each week.
Requirements:
- 3+ years of Mechanical and/or HVAC industry experience
- 2+ years of service technician dispatch & scheduling experience
- Proficient in MS Suite & Work Order Software such as JONAS or similar
- Ability to prioritize tasks & meet deadlines in a fast-paced environment
- Excellent communication skills: written & verbal
- Capable of working through high-volume periods
- References & BG check will be conducted upon further consideration of a candidate
Duties:
- Handling front-line customer service & service inquiries
- Dispatching service technicians with the appropriate parts to perform the job
- Stay in excellent contact with the technicians on the job: answering their questions, solving issues, tracking parts & obtaining appropriate customer approvals
- Anticipate & plan for increase/decrease of service volumes and shifting resources to the fluctuations
- Track & distribute information to appropriate departments: site information, service issues, sales opportunities, dispatch activities & workplace safety concerns
- Coordinate office & warehouse activities & managing shipments & inventory levels
- Managing the fleet maintenance schedules
- Provide logistical support for meetings, events, travel, field schedules & reservations
What's In It For You:
- Full-Time, Permanent role
- Benefits after successful completion of the probationary period (3 months)
- Live local, work local! This role is in Coquitlam but borders Port Coquitlam
- Monday to Friday
- 8:00am - 4:30pm
- $50K - $65K, depending on experience
Please email me your resume to be considered. Please note that only shortlisted candidates will be contacted within 2 business days. All candidates will be reference & background checked if further considered.
Coquitlam, BC
3395
103-2973 Glen Drive
Coquitlam, BC V3B 2P7
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