Located in Brampton, ON
Pay: From $20/hr
Job Full Description
Job Summary
We are seeking a motivated and enthusiastic French Customer Service Associate to join our client's team. The ideal candidate will be fluent in both English and French, providing exceptional customer service . This role requires strong communication skills, the ability to analyze customer needs, and a commitment to delivering outstanding service.
Duties
- Provide customer service by addressing inquiries and resolving issues via phone, email, and chat in both English and French.
- Utilize phone etiquette to ensure a professional interaction with customers.
- Analyze customer needs and provide appropriate solutions or escalate issues when necessary.
- Assist with inquiries and promote products or services effectively.
- Perform data entry tasks accurately to maintain up-to-date customer records.
Qualifications
- Fluency in English and French is required.
- Proven experience in customer service.
- Strong phone etiquette and communication skills are essential.
- Ability to analyze situations and provide effective solutions promptly.
- A positive attitude, strong work ethic, and willingness to learn are crucial for success in this role.
Brampton, ON
3151
201 County Court Boulevard
Suite 103
Brampton, ON L6W 4L2
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