EM552
Located in Guelph, ON
Pay: $43,000
Job Full Description
Bilingual Customer Service Representative – Pharmaceutical Impact
Location: Guelph, ON (In-office) Annual Salary: $43,000
Join a dynamic mid-sized pharmaceutical company in Guelph that makes a significant difference in the lives of people and animals. We're seeking a Bilingual (English/French) Customer Service Representative to join our dedicated, four-person client services team. This is an excellent opportunity for a motivated professional to deliver essential support within a supportive, growth-oriented environment.
The Opportunity
As a Bilingual Customer Service Representative, you'll be the primary point of contact for pharmaceutical customers, handling diverse inquiries, processing orders, and resolving concerns with empathy and precision – all in both English and French. Your contributions will be critical to ensuring customer satisfaction and the smooth delivery of vital products. Ideal candidates will have prior experience in retail, pharmacy, or call center settings.
Key Responsibilities
- Deliver exceptional service in English and French (phone/email).
- Process and manage customer orders with high accuracy.
- Proactively address inquiries, provide updates, and resolve issues.
- Collaborate within a close-knit team for a seamless customer experience.
What You Bring
- Fluent in English and French (verbal and written).
- Proven customer service experience preferred (call center, retail, pharmacy).
- Excellent communication, problem-solving, and interpersonal skills.
- Team-oriented, yet capable of independent work.
Why This Role?
- Direct Impact: Contribute to a company improving health outcomes.
- Close-Knit Team: Thrive in a supportive, collaborative department.
- Career Growth: Opportunities within a growing, established company.
- Competitive Package: $43,000/year salary with comprehensive benefits.
- Positive Culture: Join a workplace that values its people.
Ready to make a difference? Apply today!
Guelph, ON
3353
45 Speedvale Avenue East
Suite 100
Guelph, ON N1H 1J2
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