Lead Service Technician Niagara Region- Join Our Growing Team!
Overview:
Are you a skilled technician with a passion for security systems? We're seeking a Lead Service Technician to join our customer’s dynamic and expanding team! As a Lead Technician, you’ll take on a critical role in managing installations, service calls, and project delivery—leading projects while ensuring top-notch service to our valued clients.
Key Responsibilities:
- Technical Expertise: Install, maintain, and troubleshoot security systems such as DSC systems, IQ panels, AlarmNet/Honeywell products, CCTV, and access control systems.
- Project Leadership: Oversee multiple projects simultaneously, ensuring they’re completed on time, within budget, and to the highest customer satisfaction.
- Client Engagement: Build strong, lasting relationships with clients through clear communication and excellent problem-solving.
- Team Mentorship: Guide and mentor junior technicians, providing training and ongoing support to help them excel.
- Sales and Upselling: Spot opportunities to enhance clients’ security with additional products, like smart home solutions and advanced security features.
- Site Assessments: Conduct detailed assessments at customer locations, evaluating needs and recommending the best solutions.
- Administrative Excellence: Stay organized with necessary paperwork, reports, and record-keeping.
Qualifications:
- Proven experience with security systems installation and service
- Strong technical expertise in CCTV, alarm systems, and access control
- Excellent problem-solving and troubleshooting skills
- Superior communication and interpersonal abilities
- Valid driver's license with a clean driving record
- Ability to work independently and collaboratively in a team environment
What We Offer:
- Competitive pay based on your experience
- Comprehensive benefits package
- Company fuel card
- Paid time off for a great work-life balance
- Ongoing professional development opportunities
If you're passionate about leading projects and delivering top-tier security solutions, we want to hear from you!
Apply today and become an essential part of our client's expanding team!