Overview
We are seeking a motivated and results-driven Inside Sales Representative to join our client's dynamic sales team. In this role, you will be responsible for generating leads, nurturing client relationships, and closing sales to drive business growth. The ideal candidate will possess a strong background in sales and customer service, with excellent communication skills and a passion for technology.
Duties
- Engage with potential clients through various channels including phone calls, emails, and online meetings to identify their needs and present suitable solutions.
- Develop and maintain strong relationships with existing customers to encourage repeat business and referrals.
- Conduct thorough research to understand market trends and identify new business opportunities within the technology sector.
- Collaborate with the marketing team to create effective sales strategies and promotional materials.
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the sales process.
- Maintain accurate records of sales activities, customer interactions, and pipeline status using CRM software.
Requirements
- Proven experience in sales or business development, preferably in technology sales or technical sales environments.
- Strong customer service skills with the ability to communicate effectively in English; proficiency in Spanish is a plus.
- Excellent verbal and written communication skills, with the ability to articulate complex information clearly.
- Familiarity with telemarketing techniques and best practices for lead generation.
- Ability to work independently as well as collaboratively within a team environment.
- Strong organizational skills with attention to detail, capable of managing multiple tasks simultaneously.