Job Posting: Parts Advisor
Job Summary:
We are seeking a dedicated Parts Advisor to join our clients team. The ideal candidate will excel in assisting customers with their parts needs, delivering outstanding customer service, and ensuring smooth operations within the parts department and tool repair intake.
Responsibilities:
- Assist customers in identifying and purchasing required parts.
- Provide accurate and timely price quotes.
- Process orders and returns efficiently.
- Maintain inventory levels and ensure the organization within the parts department.
- Collaborate with service technicians to ensure correct parts are ordered.
- Handle customer inquiries in person, over the phone, and via email.
- Manage the data entry of tool parts warranty claims.
- Use electronic parts catalogs to identify correct parts.
Requirements:
- Previous experience in a parts advisor or similar role is preferred.
- Strong communication and customer service skills.
- Proven ability to negotiate and upsell products effectively.
- Proficiency in order fulfillment processes.
- Experience in retail sales or cashiering is beneficial.
- Ability to thrive in a fast-paced environment and multitask effectively.
Job Details:
- Job Type: Full-time, Permanent
- Hours: 40 hours per week
- Pay: To be determined based on skills and experience
Why work for Express?
Express Employment Professionals is one of the top staffing companies in North America. Our London office has been in operation for over 40 years and we are dedicated to improving the quality of life in our community. We push for higher wages and consistently pay above the living wage in London. When you work with Express, you get paid weekly and have access to free services and online training. Express has a full team of employment specialists at the ready to answer all your questions! Call us today at 519-672-7620.
Express Employment Professionals is committed to fair and equitable recruiting practices. We continuously work to create a safe environment for our community, in which you can feel valued and supported.