14354118
Located in Mississauga, ON
Pay: $18-$20/hr
Job Full Description
Location: Mississauga
Job Summary:
One of our clients is looking for a motivated and customer-oriented In-Store Sales Associate to join their team. As an In-Store Sales Associate, you will be responsible for assisting customers in selecting high-quality surface materials such as countertops, flooring, and other related products. You will play a key role in delivering outstanding customer service and ensuring a smooth sales experience for clients, whether they are working on residential or commercial projects.
Key Responsibilities:
- Greet and assist customers in selecting the right surface materials (countertops, flooring, and other products) based on their needs, preferences, and project requirements.
- Provide product knowledge and expert advice to customers, helping them choose the best materials that fit their budget, style, and project specifications.
- Handle customer inquiries, provide pricing, and process orders in a timely and professional manner.
- Ensure the showroom is well-organized, visually appealing, and properly stocked with products to showcase to customers.
- Assist in maintaining inventory levels, restocking products, and ensuring the accuracy of product displays.
- Process sales transactions using the point-of-sale system, including taking payments, issuing invoices, and managing customer accounts.
- Build and maintain strong relationships with customers, providing a high level of customer service and following up on sales leads.
- Collaborate with the sales team and warehouse staff to ensure timely product availability and order fulfillment.
- Handle customer complaints and issues with a positive, solution-oriented approach to maintain customer satisfaction.
- Keep up to date with product knowledge, industry trends, and new inventory to provide informed recommendations to customers.
Qualifications:
- High school diploma or equivalent
- Previous experience in retail sales, particularly in the home improvement, construction, or surface materials industry, is preferred.
- Strong communication and interpersonal skills, with the ability to build rapport and establish trust with customers.
- Ability to understand customer needs and provide tailored product recommendations.
- Excellent organizational skills with attention to detail.
- Ability to work in a fast-paced environment, handling multiple tasks efficiently.
- Proficiency in basic computer programs, including Microsoft Office Suite and point-of-sale systems.
- Knowledge of countertops, flooring, or other surface materials is a plus.
- Ability to work flexible hours, including weekends, as needed.
Preferred Skills:
- Experience with order processing, inventory management, or working in a showroom environment.
- Familiarity with industry-specific products, trends, and design considerations.
- Experience in upselling and achieving sales targets.
Mississauga, ON
3286
377 Burnhamthorpe Road East
Suite 112A
Mississauga, ON L5A 3Y1
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