14326925
Located in Ottawa, ON
Pay: $26.52
Job Full Description
For over thirty years, the mission of Express Employment Professionals has been to help great people find great jobs and help great businesses find the people they need to succeed!
Our client, a non-profit organization located downtown, is currently looking for three (3) Bilingual Client Service Representatives to join their team.
Why work for this organization:
- Health and dental benefits after probation
- 35 hours per week
- Paid overtime
- 3 weeks’ vacation
- Pension
- Small close-knit team
Duties may include, but are not limited to:
- Act as the first point of contact
- Greet visitors and clients in a positive and professional manner at office and via phone (50/50)
- Communicate with social housing applicants in person and via phone
- Assist applicants with their housing applications
- Process applications for social housing
- Update applicant files
- Direct applicants to other services
- Update the waiting list accordingly
- Other office duties as assigned
Required skills and qualifications:
- Must be fluently bilingual – English and French
- A minimum of two years of work experience working directly with the public in a client service role
- High School diploma or GED; advanced education and/or certifications preferred
- Strong computer skills including use of standard Office programs, maintaining databases and navigating websites
- Skilled in providing compassionate support to clients navigating challenging personal circumstances
- Ability to deal with a diverse clientele
- Ability to handle difficult situations in a professional manner
- Strong organizational, time management, planning, and problem-solving skills
- Strong written and oral communication skills
- Experience working in social housing or non-profit organizations considered an asset
Hours: Monday to Friday – 8:30am to 4:30pm – 35 hours per week
Wage: $26.52 per hour
We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted.
Express Employment Professionals is an Equal Opportunity Employer.
Express is a Full-Service Human Resources Centre. If you do not possess the above skill set but would like to explore other opportunities we may have, please submit your resume specifying the career opportunities that would be of interest to you.
Ottawa, ON
2709
2733 Lancaster Road
Suite 110
Ottawa, ON K1B 0A9
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