14359659
Located in Ottawa, ON
Pay: $27.50
Job Full Description
Our client, a leading company in the construction industry located in the East End, is seeking Two (2) highly motivated and reliable Bilingual Inside / Customer Service Representatives to join their dynamic team.
We're looking for energetic and organized individuals who can thrive in a fast-paced environment. The successful candidates will possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service in the construction industry.
Why work for this organization:
- Competitive compensation structure with opportunities for growth
- Diverse and dynamic work environment with varied responsibilities
- Health and dental benefits
- Employee Assistance Program (EAP) for employees and their families
- Wellness Program
- Long-Term Disability (LTD) and Life Insurance
- Industry-leading pension plan
- Direct hire opportunity with the organization
- Convenient free onsite parking
Required skills and qualifications:
- Fluency in both English and French
- Proven sales and/or customer service experience
- Proficiency in computerized systems and software
- Strong team player with excellent collaboration and interpersonal skills
- Effective time management and prioritization skills, with ability to thrive in fast-paced environments
- Familiarity with the construction industry (or willingness to learn)
- Bachelor's degree in Business, Engineering, or a related field is preferred
Duties may include, but are not limited to:
- Respond promptly to customer quote requests and provide timely submissions
- Provide expert product knowledge to answer customer inquiries, calculate quotes, and research product information to drive sales growth and meet customer needs
- Proactively communicate order status, address potential delays or delivery issues, and offer alternative solutions as needed
- Resolve customer complaints and service issues efficiently and effectively
- Foster strong, long-term customer relationships through exceptional service and support
- Offer personalized recommendations for materials and accessories to enhance customer satisfaction
- Collaborate with and support the Outside Sales Team to achieve shared goals
- Perform other related tasks as required to support the sales and customer service functions
Wage: $27.50 (starting wage) with opportunities for growth up to $33.75 per hour
Monday – Friday – 8:00am – 5:00pm with a 1 hour lunch
If you are interested and believe you meet the specified qualifications, please send your resume to this ad.
We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted.
Express Employment Professionals is an Equal Opportunity Employer.
Ottawa, ON
2709
2733 Lancaster Road
Suite 110
Ottawa, ON K1B 0A9
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