Job Details

Installer Role Overview

This position requires candidates to  install various systems at customer locations while maintaining high-quality service and safety standards.

Key Responsibilities

Warehouse Operations

• Stock Receiving & Processing:

  • Unload containers, process, label, and store incoming goods.
  • Inspect goods for damage and ensure accuracy.
  • Maintain accurate records for received items and conduct regular inventory checks.

• Warehouse Organization:

  • Optimize warehouse layout for maximum space utilization.
  • Operate forklifts, pallet jacks, and other machinery safely.
  • Oversee preparation and organization of outgoing orders.
  • Double-check orders for accuracy before shipment.

• Inventory Management:

  • Maintain regular inventory counts and update stock levels.
  • Track and manage warehouse tools and supplies.

Installation Duties

• Installation Planning & Execution:

  • Read and interpret installation instructions and layout plans.
  • Transport materials to job sites and complete installations of shelving, racking, mezzanine, and automation systems.
  • Ensure installations meet safety standards and are in compliance with local building codes.
  • Troubleshoot and resolve installation issues on-site.

• Documentation & Reporting:

  • Take post-installation photos for documentation and quality control.
  • Communicate any issues or changes on-site to the office for approval before proceeding.

• Site Maintenance:

  • Maintain clean and organized work sites.
  • Ensure installations are secure, level, and safe.

Maintenance and Safety

• Safety Standards:

  • Ensure adherence to all safety protocols and procedures.
  • Regularly inspect equipment and tools for necessary repairs.
  • Conduct preventative maintenance on machinery and equipment.

• Vehicle Maintenance:

  • Take responsibility for the upkeep of company vehicles, ensuring they are maintained and cleaned regularly.

Customer Service

• Client Interaction:
  • Provide excellent customer service during installations.
  • Address any client questions or concerns during and after the installation process.

Team Collaboration

• Team Coordination:
  • Work closely with the office, warehouse, and installation teams to ensure smooth coordination from warehouse to job sites.

Additional Job Details

• Travel:

  • Up to one-hour commute to and from job sites (unpaid).
  • Occasional out-of-town or international travel with expenses covered.

• Working Hours:

  • Flexibility in working hours is required, with early starts or late finishes, compensated as needed.  Generally shift is 8am to 4pm 

• Company Vehicle:

  • Responsibility for maintaining company vehicles, including handling any infractions.

This job requires a proactive, organized individual with strong leadership abilities, mechanical skills, and a focus on safety and quality customer service. The ability to manage multiple tasks, lead a team, and perform installations with attention to detail is key to success in this position.