I216
Located in Sarnia, ON
Pay: $19.00/Hour
Job Full Description
Are you an organized and detail-oriented professional with a passion for patient care? We’re looking for a Scheduling Clerk to join our team! If you have excellent communication skills and thrive in a fast-paced medical environment, we’d love to hear from you.
Responsibilities:
- Schedule, reschedule, and cancel patient appointments efficiently
- Ensure optimal scheduling to balance clinic resources and patient needs
- Confirm and remind patients of upcoming appointments via phone, email, or text
- Greet patients in a friendly and professional manner
- Address patient inquiries regarding appointments, insurance, and general concerns
- Collect and verify patient information, including insurance and medical history
- Work with medical staff to ensure smooth patient flow and timely care
- Notify patients and staff of appointment changes or updates
- Maintain accurate and confidential patient records in compliance with privacy regulations
- Keep scheduling systems and databases up to date
- Prepare and distribute appointment schedules and reports
- Assist with clerical duties such as filing, data entry, and document preparation
- Resolve scheduling conflicts professionally and efficiently
- Address patient concerns with empathy and escalate issues when necessary
Qualifications:
- Strong organizational and time-management skills
- Excellent interpersonal and communication abilities
- Proficiency in Microsoft Office (Word, Excel, Outlook) and scheduling software
- Ability to handle sensitive patient information with confidentiality
- Previous experience in a medical office or clinic preferred
- Experience with scheduling software and Electronic Health Records (EHR) is highly desirable
- Ability to sit for extended periods and occasionally lift up to 20 pounds
Wage: $19.00/Hour
Ways to apply:
Email your resume to: Nicole.Davis@expresspros.com
Call our office: 519-336-7962
About Express Employment Professionals:
Founded in 1983, Express today employs more than 550,000 people across over 800 franchise locations worldwide. Our long-term goal of putting a million people to work is at the heart of our company's vision: to help as many people as possible find good jobs by helping as many clients as possible find good people. The Sarnia Express Employment Professionals franchise began operation in 2006 and serves Sarnia-Lambton and surrounding areas with temporary staffing, contract workers, and direct hire placement in a variety of fields, including professional, skilled trades, office services, and light industrial. Our ISO certified office has grown steadily, placing more than 6,000 people with local businesses at no cost to job seekers. Express is proud to be a Certified Military Friendly Employer through Canada Company and to have received ClearlyRated's 2020 Best of Staffing Client and Talent awards based on the satisfaction of our clients and associates.
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Sarnia, ON
2399
805 Christina Street North
Unit 105
Sarnia, ON N7V 1X6
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